Lifelong Smiles

A picture showing a stubborn man. With an inflexible person requires a thoughtful approach based on patience and understanding. The key is to remain calm while trying to find common ground. It's important to maintain control of your emotions. Breathe slowly and speak in an even, measured tone when you feel annoyed. This will prevent the conversation from becoming heated and unproductive. Effective listening makes a big difference. Give the other person your full attention and show that you understand their point of view. Reflect on what you have heard by summarizing your point of view in your own words. Timing and the environment are very important. Select a time when both of you are composed and at ease. Choose a neutral location that does not put either party at a disadvantage. Avoid sensitive topics during stressful times. Carefully frame your opinion using statements beginning with "I feel" or "I think." This approach appears less confrontational than direct...